Bake Sale for ALS

Every year, Scott-McRae Group and its subsidiaries participate in The ALS Association’s Walk to Defeat ALS in honor of our former President and COO, Henry “Tip” Graham, who lost his battle to ALS in 2010.

We hold fundraisers during the months leading up to the walk and for the second year in a row, Scott-McRae Advertising held a bake sale. As our resident cupcake-culinarian, I baked my little heart out and whipped up 178 cupcakes!

ALS Cupcakes

It’s funny how food can bring people together. Employees from every department trickled down to the lobby and picked out their favorite flavor. Whether chocolate with chocolate buttercream frosting or coconut with cream cheese frosting, people began to talk to one another. That’s exactly the sort of thing Tip would have wanted—co-workers laughing and enjoying each other’s company.

ALS Cupcakes

As the bake sale came to a close, we counted up dollar bills and loose change and the total amount raised was $463! The proceeds will be donated to The ALS Association in Tip’s name. Our team, “Tip’s Trotters,” will be walking April 6th in the Walk to Defeat ALS.

Thank you everyone who took part in our cupcakey-goodness and if you didn’t get a chance to stop by, you can still donate to the cause! Just visit our team page and pledge to make a difference in the fight against ALS. http://bit.ly/WV6Ghw

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What Does Nate Silver Have to Do With Marketing?

I’m reading The Signal and The Noise by Nate Silver, the prediction/forecast guru who writes the blog FiveThirtyEight for the New York Times.  How can you not admire someone who was a big-time professional poker player (won big), developed a baseball statistical system that contributed to moneyball and was dead right on in his election forecasts of 2008, 2010 and 2012?

Nate Silver

To quote Mr. Silver, “The signal is the truth.  The noise is what distracts us from the truth.”  No truer words could ever be spoken about marketing and public relations.  Oftentimes we get mired in the weeds dealing with minutia instead of plotting a strategic course based on research and knowledge of the customer base.

Silver quotes Alvin Toffler, author of The Future Shock and The Third Wave to remind us that bias often gets in the way of the truth. Toffler explains “…our defense mechanism would be to simplify the world in ways that confirmed our biases, even as the world itself was growing more diverse and more complex.”

Marketing directors and clients will often make assumptions about creative material or marketing plans based on their own bias. I’m sure everyone in the advertising business has their own personal favorite story of how this happens.  Mine is the story of a client from long, long ago who wanted to change the color of a logo the agency had designed because his wife didn’t like the color blue. It didn’t make a difference if research showed that this particular color sent a positive message to the business’ customers.  Blue would be banned from the creative palette.  So a ‘focus group of one’ was the truth for this client.

I believe that starting with research-based information guarantees that you have a better chance of getting at the truth, or as Silver calls it, the signal.  Though many clients think they can’t afford research, they really can’t afford not to do it.  It means even those with minimal budgets will make better and more effective decisions about their marketing efforts.

That approach has allowed several of our nonprofit clients to focus on what their target audiences really thought about their product or service.  It has allowed one nonprofit that was poised to rush into an ad campaign to rethink their approach to the marketplace in a more strategic manner.

Yes, you can lie with research.  Research can be flawed.  It may not ask the right questions in the right manner of the right target audience.  All of those details need to line up to make it accurate and unbiased of else you just end up with more noise.

Like all marketers, I want to find those signals for clients.  Now if Nate Silver could only help me pick those lottery numbers…

 

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Search just got social.

Why Graph Search is important to your business.

Facebook has introduced the development of an exciting new functionality: Graph Search. A powerful new search tool that gives Facebook users personalized results based on likes, friends, and interactions. It’s a social search engine where results are based on what is important to users influenced by people they know.

But what does this mean for your business? Facebook has the potential to be a discovery engine for consumers to find your products and services. For a business, it has become easier to discover users who have interacted with your products and services. Relationships with your Facebook fans just became much more important. Rankings of search results will be largely determined by page likes, engagement, and photos. Every search is personalized, no two people will see the same results from a search. For example, a user can type in “Restaurants nearby liked by my friends” and a list of local restaurants will appear ranked in the order of most likes by that particular user’s friends. Now you have the ability for friends of your current customer base to learn about your business from people they trust.

Through social media, consumers are now influenced during every stage of the purchasing process. The addition of Graph Search has made it possible to aggregate user preferences and experiences into a searchable database, making an already powerful interaction into an even more powerful tool for both consumers and businesses. For instance, users can investigate your business further by extending their search to see “photos from these places.”  An old photo from your restaurant captioned “Eating some amazing sushi!” becomes an endorsement that a user might not have seen. But Graph Search brings the image to the top of the search results.

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Graph Search helps your customers discover your products and services during the learning and investigating stages, which increases the importance of page interactions in search result rankings.

Fostering customer relationships via social media is more crucial than ever because potential customers will be referred by the people they trust most, their friends.

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A Bigger Bark

What’s an agency like ours doing marketing a tiny, dog accessory and grooming store? After all, we’re too busy with national and regional accounts, integrating multiple touch points, moving audiences to action and positioning variable media morsels that elicit custom responses.

Well for starters, it’s fun, lot’s of fun.

Bark Boutique, a hip, dog accessory and grooming salon located in the trendy “5 Points” area needed to get the word out about their new plush doggy daycare facility.

We took into consideration the Bark clientele and the 5 Points area. Since 5 Points is a very communal hang out with lots of foot traffic, we saw the potential for a very specific poster campaign that would help draw attention to Bark’s new endeavor.

No matter the client, whether a regional credit union, a national health and beauty product, or a local K-9 retailer, we always try to merge the client’s goals with smart marketing solutions that drive leads and reflect a solid brand platform. Helping companies grow faster and more profitably seems to be our MO.

One of the ways to achieve this kind of success is to find raw talent and hungry creatives that bring something brilliant to the table. It’s a lot more fun, and clients always benefit. Thankfully, I had plenty of both as the group here at SMA was up for the task as well as a good friend and past collaborator, Varick Rosete.

Varick and I have merged skill sets on past projects, and I knew this would be perfect for him. I was intrigued with his experimental ink style, and asked him to join forces with us to create a unique poster series. He didn’t hesitate. Eventually his executions would become the cornerstone of the campaign’s visual mystique.

Showing texture and contrast of illustration.

We kicked off the project and assigned tasks – Heather Smith handled research and positioning strategy, Andy Gosendi, myself and Colin Barnes along with Varick went right into messaging and conceptual platforms. Varick duel-tasked by sketching his dog personalities to reflect a variety of attitudes and postures, while also helping us brainstorm the verbiage. We knew the campaign would have to communicate in a very specific way – speaking about the day-care to an audience made up of very loyal and dedicated dog owners, in a language that echoed the hip five-points style and that whimsically portrayed a dog’s point of view.

Working with very little constraints was refreshing, but in advertising you need parameters or you’ll be all over the place. That meant staying on task and balancing all the elements – getting us to a crisp, clean communication.  As if that wasn’t enough, we made sure that the creative was a campaign that could elicit continual interest and represent the client’s core brand attributes. The added ingredient of collaboration seemed to hold all this together, motivating the team. After a few weeks we had the bones for a fun, well-targeted campaign.

Upon our presentation to Bark, the client was absolutely impressed, and thought of more touch points for the creative elements and messaging as the executions began to bubble up excitement.

The results are here for you to see and as we continue the campaign into 2013, look for more Bark posters around five points and even points beyond as the elements work their way from the street to various media.

Bark_Poster_series view

Detail showing our varied tagging method.

Detail showing our varied tagging method.

Detail showing our varied tagging method.

Detail showing our varied tagging method.

Showing texture and contrast of illustration.
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Digital Obscura

I am not only someone who appreciates fine photography but because of my job sometimes I am the photographer. I started to become interested in photography in college and it was one of the classes I looked forward to. Unfortunately, I missed the opportunity to delve into manual photography. I am a product of my environment and I am a digital child.

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I think our society has embraced digital photography but has not quite risen to the opportunity to explore its true potential. As technology continues to progress, we have to adapt to the new digital landscape of photography. With the increasing popularity of Instagram and the emphasis platforms such as Facebook have placed on images, social media is changing the face of how we record and communicate our lives. We have reached a paradigm shift in this effect. This moment has changed how we record our day-to-day lives.

In the past we have used photography to record a moment in time, document history, to save that moment forever as a tangible object to pass down the line to the next generation. Now these documents exist on Facebook, Instagram, Twitter, Flckr and Tumblr. They exist only as pixels on a screen. Have we lost the art and meaning behind those images of the past?

The process has changed, we no longer have to shoot a select number of photos, wait to have them developed then place them in an album for moments of nostalgia. I had a printmaking professor who explained the reason why he loved printmaking was the processes. Now our process is simplified, we plug-in and then upload.

What does this mean for us? Is this shift a blessing or curse? On one hand you have technological advancements that allow us to carry around thousands of photos with us anywhere. At the touch and flick of your finger you can view thousands of photos. That certainly beats carrying around a clunky album. Is a printed picture any more or less sentimental in value than those images on our Facebook pages? Has photography been lost as an art form with the over simplified process? We post pictures of our outfits, meals, and playlists. We even post the occasional duck face.

There’s just something incredibly special and meaningful about a printed photo album. Someone put time and love into making it. When you look through it, you feel like you are viewing history. I cannot say whether this digital frontier is for the best, but I’m looking forward to what digital photography holds for communicating our lives in the future.

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What an Experience

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When I found out I had an internship interview I was pumped but when I met Jefferson and the crew at Scott-McRae Advertising my excitement went through the roof. Everyone here is so helpful and kind. Until it comes to the Nerf® wars, then it’s every man (and Heather) for themselves. Since my first day I have looked forward to coming back each week to see what new projects I would get to work on with the creative team.  I’ve learned so much in the small amount of time I’ve been here; print files and quick tips that allow swift edits to projects just to name a couple. Their advice and guidance has helped me develop as a designer, and has given me valuable information that will benefit me in my career and earning my degree at The Art Institute of Jacksonville. 

This internship has allowed me to get a good look into the world of advertising, something a classroom cannot provide. I would recommend an internship to anyone
who is looking to get a hands on experience in the design field. If you can get one at
Scott­­-McRae Advertising then that’s an added bonus!

I am so grateful for this agency, and the experience and memories I will carry with me
as I leave. Thank you everyone, it has been my pleasure working with you.

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Y No Car?

If you’ve been following Derek Thompson’s and Jordan Weissmann’s recent work in The Atlantic, you know that members of Gen Y (aka Millennials) are not buying new cars or homes at the same rate as those of us in older generations, we Gen X and Baby Boomers. This has significant impact on our economy — an economy that has historically seen new car and home sales as critical to its expansion as well as our cultural identity. This also has significant implications for my personal economy, as someone who earns a living helping manufacturers sell these cars which Gen Y seems to want so much less.

So, I have a lot of questions but the ones that intrigue me most are whether this trend is a lasting cultural shift reflecting Gen Y’s ideology or is it a temporary phenomenon resulting from the financial strain caused by the Great Recession? That is, will new cars and home ownership cease to play a prominent role in Gen Y’s version of the American Dream as they increasingly move to urban centers where there is less need for car ownership? Or, is Gen Y’s version of the American Dream in line with previous generations but they just can’t afford it yet? In either case, I wonder how long will it last.

The answer to these questions may come when Gen Y procreate. My hunch is when the children of Millennials begin to reach school age, we will see an increase in both home and car sales as these young families migrate out of urban areas, opting for the better public school systems and lower home prices in suburban areas. This theory assumes that suburban public schools continue to outperform their urban counterparts, which may be an invalid assumption. For instance, if Gen Y stay in cities there will likely be a bigger tax base to better fund urban public schools, which may mean there will be less reason for a Gen Y exodus. I have also assumed that Gen Y will marry and produce offspring at the same levels as Gen X and Baby Boomers. We’ll have to wait and see.

For now, affordability is certainly a big challenge. Unemployment for 20-24 year olds is at about 14% (considerably higher than the national average) and for those that are working, Gen Y median wages have declined by 6% during the recession. In fact, the average earnings of college graduates have declined 6 years in a row for a total of 15% since 2000, but college tuition and borrowing has gone up. As one Gen Y member puts it: you can’t afford to buy a new Ford when you are paying off tuition debt equal to the cost of a new Porsche.

Or maybe cars no longer mean what they used to mean. When I was growing up, cars meant freedom. They were symbolic of new found independence. They meant we were mobile. We could go anywhere. They gave us access to more people, place, and jobs. And cars could make you feel cool. They were part of our identity. Our screen icons drove iconic cars — Sean Connery’s Aston Martin, Steve McQueen’s Mustang, and Burt Reynold’s Trans Am. In my day, riding the bus was definitively not cool. But, today, maybe public transportation is.

If this spending dip is more than a temporary phenomenon that resolves with an economic recovery, what will the role of auto advertisers become? Can advertisers reverse a cultural trend? Should we? Do we have the power to make Millennials want cars again? Or, do we find and focus on new markets while fighting for share of a shrinking market?

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Take the pledge, make a difference

Recently we were asked by our client, Second Harvest North Florida, to design collateral material to promote their Empty Bowls Luncheon. When we first sat down to concept and brainstorm an approach, we had the idea to start with the origin of the event. We wanted to pay homage to how Empty Bowls began and really showcase where the event is today, in its 28th year.
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Originally, the Empty Bowls idea blossomed from the effort of an art teacher and his students to raise money for their local food bank. The students painted clay bowls and sold them to the community. All proceeds were donated to the food bank in support of those suffering from food insecurity in our community. Every year since its inception, local schools continue to provide hundreds of bowls with all the proceeds going toward the cause.
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To achieve our vision, we contacted our friends, Varick Rosete and Karen Kurycki, two notable local artists, to help us bring the idea to life. Together, we decided to incorporate multiple disciplines of the art world to illustrate how working together can make a difference and become something so much greater than one singular idea. Hopefully, you’ve seen some of the materials we’ve worked on around town or online and if you have, please share and help spread the message.
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The Empty Bowls Luncheon continues to grow and inform people about the issues surrounding our community and its food insecure and hopefully, together with collaboration and the involvement of those surrounding and attending this wonderful event, we can make a difference. To learn more about Second Harvest, visit www.wenourishhope.org. Join us Tuesday, November 13 for the luncheon and take the pledge to end hunger in North Florida.
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Perspective

It’s rare that something I see or hear really evokes a strong response. I’m not political at all. I’m pretty open-minded and usually see both sides of an argument to the point where it’s even hard for me to pick sides sometimes. But this seemingly insignificant thing really got me riled up.

I was catching up on episodes of this season’s X Factor. It was the one where the top 24 performed at the judges homes and eight were eliminated getting down to the top 16 that would make the live performances. Granted most of them were young kids, even as young as 13-years-old, but a few were grown adults with children of their own. As they were waiting to find out their fate, they all kept saying things like, “if I’m eliminated, I’ll go home, but not with my head held high.”

My question is, what has happened to our perception of success?? Tens of thousands of people auditioned for this show and making the top 24 isn’t something to be proud of. Really? What a messed up perspective.

I’m all for goal setting, and big ones. But what’s wrong with celebrating the successes along the way, and recognizing accomplishments even if the end result isn’t exactly what we hoped for, particularly in such a subjective scenario. Are we really going to teach our children that if they don’t win X Factor they failed? Or is the real failure having a dream and not trying at all?

What if Thomas Edison had quit trying to make the light bulb work? He didn’t fail 10,000 times. He found 10,000 ways that didn’t work. Failure would have been never trying, or giving up sometime during the 10,000 trials. We can’t all be Grammy award winning singers, or President of the United States. But we can all have goals and dreams, the courage to pursue them, and the self-worth to allow ourselves to be proud of what we accomplish along the way. Sometimes the road to one dream opens the door to another we never would have found without taking that first step. For all these eliminated contestants know, their journey could have been enough to inspire another to pursue their dream when they never would have had the courage to before. I for one hope the perspective changes and we raise a youth who is not afraid to dream for fear of failure, but is afraid not to dream.

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Facebook: Official Presidential Weigh-in

We’re less than a month away from the Presidential election and I don’t know about you, but I’m not sure how much more political messaging I can take! Living in the swing state of Florida, I get the liberty of being bombarded with political messaging everywhere I turn; radio, direct mail, TV, and social media have not been an exception.

This election, both Presidential campaigns are utilizing social media, which allows them to bypass the filter of traditional media and speak directly to the voter. Social media is transforming this Presidential campaign, making it more transparent and dynamic than any other. Candidates are pushing messaging across YouTube, Twitter and Facebook and users are eating it up at a rapid pace.

So let’s review some examples of how the candidates are using Facebook…because Facebook is my favorite and I’m writing this blog post so…I do what I want!

1) Audience Segmentation
Obama and Romney are taking unique approaches to how they speak to groups of voters. Obama’s campaign has created individual pages divided by demographics and location. Romney focuses more on a single Mitt Romney page but uses Facebook’s audience selector and tailors messaging accordingly.

Two different approaches trying to accomplish the same thing: direct and tailored messaging for specific groups of voters. However, I admire Obama’s approach because it feels super-tailored, like he WANTS to speak directly to them and he is committed…so committed he created umpteen pages to do so. I do like Romney’s use of Facebook’s audience selector; it’s a smart way to reach specific groups when posting from one singular brand.

2) Consistent Branding
With more than 250 million photos posted to Facebook daily according to Hubspot, it’s no surprise both campaigns have capitalized on this for their own Pages. Both camps use specific typography and colors in post graphics and all of their content is image driven.

Obama’s campaign in 2008 featured clever design and it’s no different in 2012. But I think Romney is doing well in this area too. I like Romney’s traditional color scheme and use of photography. While they don’t often overlay text on their photos, they use photography that features signage with brand messaging.

3) Engagement
I do have to say both camps fail in this area but that’s probably by design. While their content is engaging, neither camp actually responds to user comments. At first I thought, “Well, hey…if a user takes the time to tell you they appreciate you, you should acknowledge it,” but then I thought about it a bit more.

If your brand only responds to positive comments, then it appears to be avoiding the negative comments. Ignoring user issues or concerns can make a brand look apathetic. I wouldn’t recommend that to any brand I manage so I think, even though I would like to see some mutual cheerleading going on, that this is probably the best way to handle.

Overall, I am thrilled social media is playing a huge role in this election. Social opens the lines of communication and allows for more candid conversations. Both campaigns are utilizing social platforms marvelously. I can’t wait to see how social plays into the big day, November 6th!

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